The Journal of the American Dental Association
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J Am Dent Assoc, Vol 125, No 1, 84-87.
© 1994 American Dental Association
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Journal of the American Dental Association, Vol 125, Issue 1, 84-87
Copyright © 1994 by American Dental Association

Journal Article

Managing the perceptions of patient wait time



NJ Minden
University of Florida College of Dentistry, Department of Community Dentistry, Gainesville 32610.

Patients' perception of waiting time in the dental office can greatly affect their satisfaction of service. Traditional approaches to managing patient perceptions of wait time are discussed, and some new strategies are explored.




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Copyright©1995-1994 American Dental Association (ADA).
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