Survey responses showed little change in dental office staffing and paperwork as a result of the UAW/auto industry program. Only slight differences between respondents in the four states were apparent; except for Michigan, where the greatest increase in staff and additional clerical hours was reported. The differences that did exist might be related to the volume of UAW/auto industry business in each area and the dentists' opinions of the carriers they relate to most frequently. The responses did not reveal a clear indication of success or failure of the plan by virture of any category evaluated.