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J Am Dent Assoc, Vol 131, No 1, 12-14.
© 2000 American Dental Association |
VIEWS |
With membership at just over 71 percent of eligible dentists, the ADA has earned distinction as the gold standard for national professional organizations. Neither the American Medical Association nor the American Bar Association, with membership numbers hovering around 40 percent, can compete.
This strength in numbers has served the Association well. However, a slow but continuous erosion in the percentage of those qualified to join the organization but not doing so may signal trouble ahead. Between 1993 and 1998, the ADAs market share decreased from 74.3 percent to 71.4 percent, with a 1.2 percent loss noted in 1998.
A continuation of this downward trend over the next decade could tarnish the ADAs image as the representative of the dental professions interests. One hopes this will not occur, but an examination of present and future membership components should sound an alarm.
Consider: In 1993, ADA market share of those who classified themselves as nonminority was 75.5 percent. By 1998, that percentage had dropped to 73.4 percent. The ADAs minority market share declined even further, dropping from 61.7 percent of those eligible in 1993 to 57.6 percent last year.
The 1998 market shares for those reporting themselves as minorities were 41.8 percent for African-Americans, 57.3 percent for Hispanics and 65.4 percent for Asians and Pacific Islanders. Sex differences were also noted. Less than 65 percent of women eligible for membership belonged to the ADA.
These market-share percentages take on added significance when the following facts are noted:
Minorities and women are critical to the future of the profession, but many have not responded to current membership incentives. Not that the ADA hasnt tried. Our membership division puts forth extraordinary efforts to capture both the emerging and the older non-member. Its creativity appears to have no limits, yet market share still falls.
Perhaps what ADA membership offers is insufficient to affect commitment. Todays dentists want to know what the organization does for them; otherwise, the feeling runs, why join?
Credit cards, insurance, home mortgages and loan consolidations can be attractive membership inducements.
It is right and appropriate for the Association to offer such services, but they alone will not attract and hold new members.
The ADA should emphasize highly relevant, practice-directed benefits with broad appeal to all dental practitioners regardless of age, sex or racial background.
A review of the ADAs programming indicates there are at least two activities that presently fit these descriptions: continuing education and political advocacy. Both need only to be enhanced to increase their present effectiveness. To this grouping, I would add a creative program of information transfer plus the creation of a new structure within the ADA that will allow for enhanced recognition of special interest groups.
Continuing education is an ADA benefit that could affect ADA members at all stages of their careers. It could become the hook that attracts and maintains members for life.
Its not that the ADA isnt already active in this field. Outstanding clinicians pack them in at the national meeting. With assistance from Sullivan-Schein Dental and 3M Dental Products, more than 50 half- and full-day seminars are available to individual dentists and dental organizations. The JADA continuing education program counted more than 18,000 dentist enrollments last year.
The suggestion here is to think beyond the traditional. Expand! Expand! Expand! Make an ADA membership synonymous with continuing education. Say the words "continuing education"think ADA. Lectures, hands-on instruction, fellowships, masterships, distance learningeven, perhaps, a virtual university that grants continuing education degreesare potential components of an ADA education program.
An initiative of this magnitude challenges the resources of the ADA. But I believe that by partnering with education, industry and the ADAs component and constituent societies, the Association could accomplish such a venture.
The ADAs Washington advocacy program tops the list as a membership benefit that addresses the interests of all ADA members. Consider: What member would deny that practice life is so much better now that dentists do not have to fear an unannounced visit by an Occupational Safety and Health Administration inspector? What young practitioner isnt enjoying the enhanced student loan interest deduction?
The ADAs advocacy continues. Through its efforts, there are no ergonomic restrictions for dental offices; patients rights, including the patients right to choose his or her dentist, are being championed; and dentists can play music in the office without being taxed. Can this benefit be enhanced? Not by increasing the activity; it already operates at a high level. Perhaps the ADAs accomplishments in advocacy could be more broadly communicated, perhaps through newsworthy inclusions in the nonmember issues of ADA News. These are accomplishments worth mentioning more than once.
In a previous editorial, I suggested that the ADA serve as the search engine for members seeking up-to-date information on products and clinical treatment. This concept has unbelievable potential as a membership benefit. Imagine tens of thousands of ADA members hooked up electronically and communicating daily with the ADAs Division of Science and with each other. Now, thats a membership benefit!
Finally, addressing the oft-stated concerns that the ADA is not appropriately addressing the needs of its minority and female members requires a new initiative tailored to recognize ethnic, sex-related and cultural issues.
Dentists who fall into these categories need to have the opportunity to develop special interest groups within the ADA structure. This does not mean abandoning their present external organizations. On the contrary, they could bring the thoughts of these external organizations directly to the ADA through the special interest mechanismthus ensuring that their voices would be heard at the highest organizational levels. This is not a radical proposal. Such organizations as the American Association for Dental Research and the American Association of Dental Schools have successfully acknowledged the special interests of their constituents, giving them both position and voice.
If strength can be measured by numbers, then today the ADA is strong. Will it remain so? Not without creative thinking and risk taking. The current catch phrase, "thinking outside the box," takes on real meaning when applied to the critical issue of how to build the ADAs future membership base.
With membership at just over 71 percent of eligible dentists, the ADA has earned distinction as the gold standard for national professional organizations.
Todays dentists want to know what the organization does for them; otherwise, the feeling runs, why join?
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