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Frequently Asked Questions about Individual Subscriptions

1. Will I receive a password? May I share my password with friends, or is use limited solely to me?

   Yes, when you complete the subscription process, you will receive a user name and a password. You are the only one licensed to use this password.

2. What if I forget my password?

   We have instructions for what to do if you forget your user name or your password. Details about how to do this will be included as part of the subscription process.

3. Why should I get a subscription to The Journal of the American Dental Association?

   Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, interjournal links to other HighWire Press journals, and the advantage of having password access to The Journal of the American Dental Association from any computer connected to the Internet.
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   Without a subscription you have access to:

   Tables of contents, abstracts, and full text searching at no cost and without having to register.

4. How can I tell if my institution has subscribed? How do I get my institution to subscribe?

   If your institution has a paper subscription, it will be eligible to have an electronic version of the journal as well. In so doing, you will automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

   If your institution does not have a paper subscription, it cannot get an electronic version of The Journal of the American Dental Association. If you would like to have an institutional subscription, please contact your local librarian.

5. How can I access the The Journal of the American Dental Association if I am not an ADA member and I don't have access through an institutional subscription?

   You may wish to apply for ADA membership or you may wish to purchase an Individual (Non-Member) print subscription which provides access to the electronic version. Without a subscription you have access to Tables of contents, abstracts, and full text searching (without full text viewing) at no cost and without having to register.

6. How do I become a member of ADA?

   Information about ADA Membership and application forms are available from the ADA.

Still have questions?

ADA Members: You do not need to activate a HighWire account to access JADA Online; complete access is a benefit of ADA membership. You will be prompted for your ADA.org member-only username (ADA member number) and password when accessing full-text articles less than one year old. If you have never registered for members-only access on ADA.org or need additional assistance in signing in, please contact the ADA toll-free at Ext. 3553 (weekdays 8:30 a.m.-5 p.m. Central Time) or send an email to mscpassword{at}ada.org. For more information about ADA.org members-only access, please visit www.ada.org/prof/resources/topics/logging_on.asp.

For non-member subscribers, your subscription number appears on the mailing label for your print edition of JADA. If you no longer have that, please contact the American Dental Association:

Office hours: 8:30 a.m. to 5 p.m. CST
American Dental Association
211 E. Chicago Avenue
Chicago, IL 60611
Non-member Subscriptions: (312) 440-2867
johnsong{at}ada.org